wicked roots
booking policy
please read prior to your appointment
Cancellation & No-Show Policy
Please read carefully before booking:
Cancellations & Reschedules:
• You may cancel or reschedule your appointment up to 24 hours prior to your scheduled time.
• If changes are made before the 24-hour mark, your deposit will be applied to your rescheduled appointment.
• If you cancel or reschedule within 24 hours of your appointment and do not rebook at that time, your deposit will be forfeited and a new deposit may be required to book again.
• If I need to cancel or reschedule for any reason, your deposit will be fully refunded or transferred to your next appointment.
No Call / No Show:
• No call/no shows automatically forfeit their deposit.
• Any future appointments must be paid in full at the time of booking. Failure to prepay will result in cancellation of the appointment.
Late Arrivals:
• A 10-minute grace period is allowed if you notify me ahead of time that you are running late.
• If you arrive more than 10 minutes late without prior notice, your appointment and deposit will be forfeited unless otherwise discussed.
By booking, you agree to these terms. Thank you for respecting my time and business!